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ashkir
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pmtwitterskypemsnyahoo
server down? (31st Mar 10 at 1:51am UTC)
As of late it has been feeling the main server hasn't been connecting a lot or really slow. =/
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Re: server down? (31st Mar 10 at 4:07am UTC)
I don't notice a thing, might be your connection?
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Re: server down? (31st Mar 10 at 5:06am UTC)
No. My connection is fine. I have fiber obtic connections. I can connect everywhere fine except for the forums on the main vforums forum server in the afternoons.
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Ross
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Re: server down? (31st Mar 10 at 8:16am UTC)
Just because you have a fiber optic connection it doesn't mean that the problem isn't your connection {Wink} There's nothing to say that the problem doesn't lie with your ISP or somewhere along route from your ISP to our DC provider.

There's two things you can do to help identify the source of the problem:

1. Run a trace route to the forum URL you are having trouble accessing. Let us know the results.
Do this by going to "Start" -> "Run". Type "cmd" and press enter. In the window which opens type "tracert forum.vforums.co.uk". When it completes right click, choose "Select All" and then press the enter key to copy the results.

2. If you have Google Chrome use the "Resource Tracking" feature to identify which files have the longest latency/load time.
Access this information by right clicking in the window, choosing "Inspect Element" and then on the window which opens choose the "Resources" tab.

If we can identify where the problem lies then there may be things we can do to help solve it.
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pmtwitterskypemsnyahoo
Re: server down? (31st Mar 10 at 11:30pm UTC)
Tracert:

Code:
Select All
 
  1. Microsoft Windows [Version 6.0.6002]
  2. Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  3.  
  4. C:\Users\Nicholas Burrus>tracert novogradtimes.vforums.co.uk
  5.  
  6. Tracing route to novogradtimes.vforums.co.uk [94.76.210.238]
  7. over a maximum of 30 hops:
  8.  
  9.   1     3 ms     3 ms     3 ms  192.168.1.1
  10.   2     *        *        *     Request timed out.
  11.   3    15 ms    11 ms    11 ms  24.161.194.33
  12.   4    12 ms    13 ms    13 ms  24.161.194.2
  13.   5    28 ms    24 ms    23 ms  ge0-2-bkfdca1-ubr2.bak.rr.com [24.161.192.141]
  14.   6    31 ms    30 ms    29 ms  ae5-tustca1-rtr1.socal.rr.com [66.75.175.221]
  15.   7    24 ms    23 ms    26 ms  ae-5-0.cr0.lax30.tbone.rr.com [66.109.6.64]
  16.   8    97 ms    96 ms    96 ms  ae-5-0.cr0.dca20.tbone.rr.com [66.109.6.3]
  17.   9    97 ms   132 ms    96 ms  ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
  18.  10    93 ms     *        *     if-11-1.icore1.AEQ-Ashburn.as6453.net [206.82.13
  19. 9.53]
  20.  11    92 ms    95 ms    93 ms  ix-2-5.icore1.AEQ-Ashburn.as6453.net [206.82.139
  21. .46]
  22.  12   119 ms    98 ms    98 ms  ae-2.r20.asbnva02.us.bb.gin.ntt.net [129.250.2.8
  23. 6]
  24.  13   104 ms   103 ms   103 ms  as-0.r21.nycmny01.us.bb.gin.ntt.net [129.250.2.8
  25. ]
  26.  14    98 ms    96 ms    98 ms  ae-0.r20.nycmny01.us.bb.gin.ntt.net [129.250.2.2
  27. 5]
  28.  15   181 ms   183 ms   175 ms  as-1.r22.londen03.uk.bb.gin.ntt.net [129.250.3.2
  29. 55]
  30.  16   205 ms   216 ms   190 ms  po-2.r00.londen03.uk.bb.gin.ntt.net [129.250.2.7
  31. 8]
  32.  17   183 ms   185 ms   192 ms  83.231.148.19
  33.  18   177 ms   180 ms   178 ms  vl667.hex-7600.as29550.net [92.48.95.9]
  34.  19   173 ms   172 ms   172 ms  bac.bsq3-hex.as29550.net [217.112.81.94]
  35.  20   172 ms   240 ms   202 ms  94-76-208-19.static.as29550.net [94.76.208.19]
  36.  21   196 ms   204 ms   204 ms  94-76-210-238.static.as29550.net [94.76.210.238]
  37.  
  38.  
  39. Trace complete.
  40.  
  41. C:\Users\Nicholas Burrus>
 


Chrome resources: http://uploads.virtualforums.co.uk/forums/support/resources-v0k.jpeg

It's only the forums that take a while to access. Everything else is perfectly fine including the support forums. It's just when trying to access my forum.

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Ross
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pmwwwtwittergtalkvForum
Re: server down? (3rd Apr 10 at 9:56pm UTC)
Seems like quite a lot of slow hops to get to the server.

I'm going to update some of the core services on the server over the next 20-30 minutes. This will require them (and maybe the whole server) to be restarted. Shouldn't cause more than a couple of minutes downtime in total. I'll try to keep this post updated.

We'll have to see if there's any improvement after that. Would be interested in seeing if there's any patterns with those seeing slow connections {Unsure}

Update: 30 minutes in now. Might be a little longer. I did the big updates (mainly mysql) first which seems to have gone fine. Am just waiting for all the others to finish. Once they've finished I just need to give apache a restart and we'll see where we are.

One thought I did have is have you tried loading up any forums which don't use the vforums.co.uk domain, either one using vforums.us or a custom domain?

If not, I've got an example of each, would be great if you could let me know how these load (in relation to yours - providing the server updates haven't substantially improved things)

http://pwrp.vforums.us/
http://forum.topdeck.travel/


Update2: All updated. Took a while to get apache to restart but it all seems good now {Smile}
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Aiken
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pmtwitterskypemsnyahooxfire
Re: server down? (4th Apr 10 at 3:48am UTC)
Posted By Ross on 3rd Apr 10 at 9:56pm
 
http://pwrp.vforums.us/


Using one of my forums as an example?

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BLEACH Universe - Under Construction / Testing Phase
Xen Qarna RP - Stage I
Vyren Entar Battle Network RP - Under Construction / Maintenance Mode Enabled
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Ross
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pmwwwtwittergtalkvForum
Re: server down? (4th Apr 10 at 5:52pm UTC)
Posted By Aiken on 4th Apr 10 at 3:48am
 
Posted By Ross on 3rd Apr 10 at 9:56pm
 
http://pwrp.vforums.us/


Using one of my forums as an example?



I just chose the first forum I found using vforums.us which didn't have too many images (since they could affect the load speed) {Smile}
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Aiken
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pmtwitterskypemsnyahooxfire
Re: server down? (5th Apr 10 at 3:26am UTC)
Well that one is almost imageless
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