Ross Administrator
    
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pmwwwgtalkvForum | Re: Validating (22nd Mar 08 at 10:28am UTC) | | I've just requested her a new key and tracked the email through the system. It shows up as having been sent OK so if it's not received then it must be an issue with her provider blocking it. I believe we've had some problems with yahoo users being blocked before so has she tried having it sent to a different address such as a googlemail or hoitmail one?
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CåñåÐå™ Full Member
  
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pmwww | Re: Validating (22nd Mar 08 at 12:41pm UTC) | | Ok i'll have her check to see if she got it , if not i'll have her change her email address to her gmail one. Thanks Ross i'll let you know what happens as soon as i do . | |
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CåñåÐå™ Full Member
  
![[Avatar]](http://uploads.virtualforums.co.uk/forums/support/images-hrn.jpeg) Posts: 427 Status: Offline Gender: Male Location: Toronto Ontario Joined:
pmwww | Re: Validating (22nd Mar 08 at 9:29pm UTC) | | Sorry about the double post.
Ross everything is fine now, the one you sent Becca got it and it worked fine.
Thank you Ross. | |
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Ross Administrator
    
![[Avatar]](http://uploads.virtualforums.co.uk/forums/pokemon/vforums-qr1.png) Posts: 3,709 Status: Offline Gender: Male Age: 9 1⁄4 Joined:
Additional Groups: Support Team
  
pmwwwgtalkvForum | Re: Validating (22nd Mar 08 at 10:14pm UTC) | | Glad you got it sorted | |
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Nick Very Senior Member
    
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pmwww | Re: Validating (23rd Mar 08 at 3:30am UTC) | | There are now several people that have reported to me that have not even gotten an email One called reydaitso, and another called dante. I will PM the emails to you Ross. | |
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Ross Administrator
    
![[Avatar]](http://uploads.virtualforums.co.uk/forums/pokemon/vforums-qr1.png) Posts: 3,709 Status: Offline Gender: Male Age: 9 1⁄4 Joined:
Additional Groups: Support Team
  
pmwwwgtalkvForum | Re: Validating (23rd Mar 08 at 11:03am UTC) | | When validation is not required via "Forum Settings", then an email will not be automatically sent. The user must manually click the "Resend Validation Key" button on the validation page. A message will be added to this page explaining it as I get the feeling some people don't understand what they have to do. | |
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