vForums: Message Board Support - Support suggestion

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Jpeterson
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Support suggestion (22nd Dec 09 at 12:17am UTC)
I think it would be a good idea if on the support forum in the support board when you make a new post you have to include a forum URL so the people trying to help can go to the forum and check it out for them selfs. Yours Jamie
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Graham
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Re: Support suggestion (22nd Dec 09 at 1:14am UTC)
There is one in the pre-defined list, but it might be an idea for it to be a required field. Still, if they dont give their forum URL we cant diagnose the issue with it
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Nick
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Re: Support suggestion (22nd Dec 09 at 1:19am UTC)
The predefined posting template should be used!
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Aiken
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Re: Support suggestion (22nd Dec 09 at 1:57am UTC)
I agree, pre-defined posting template can be used for this
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Michael
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Re: Support suggestion (22nd Dec 09 at 10:04am UTC)
I don't think that forum URL should be required, there are situations where you might just have a question about how x, y or z works. Not requiring a URL. Furthermore, why force people to enter things? If it's a problem with their own forum, it takes one post to ask for the forum URL!:)
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dog199200
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Re: Support suggestion (22nd Dec 09 at 10:05am UTC)
I agree, most of the time I just ask questions that the forum url ins't needed, plus some people like to keep their forums private.
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Nick
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Re: Support suggestion (22nd Dec 09 at 4:13pm UTC)
That doesn't mean it can be required. Like put something in the description about private forums or something.
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Michael
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Re: Support suggestion (22nd Dec 09 at 4:18pm UTC)
No because then it's not required. It's best as it is in my opinion. For a support board people should be able to put in what they feel is required.
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Nick
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Re: Support suggestion (22nd Dec 09 at 4:32pm UTC)
Yeah, I see your point.
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