I must say, some of the support that I have experienced here has been fantastic!

One staff member in particular (Marc) has helped me out loads with the coding of my soon to be released forum! He helped sort out heaps of IE bugs that I couldn't do, due to the lack of my CB knowledge!

However, the rest of the staff here have been fantastic. They actually help their members unlike many other staff members of other service providers.

Just my $0.02

Yeah VFS does have good support. I have had good support on another forum service. But this one has been on top of the support. I guess that's because its not that big enough yet. But still it's good.

edit: almost every one knows what 'other' service we are talking about. My guess is that most or all of us have used and may still be using forums there. I like both services. the other service is because of GT, and this service because of the easiness of forums, and forum building, along with the less using of codes, that are features here.