vForums Support > vForums :: Support :: > validate email
validate email - Posted By (¯`•Stormraven•._) (stormraven) on 17th Jan 09 at 4:55am
Ive signed up to http://support.random-image.net/action/login
but im not getting the email to validate my email address to log in, i dont want to publicly display the email address but ive tryed to re-send it but got nothing
Re: validate email - Posted By Graham (amusedtodeath) on 17th Jan 09 at 7:21pm
I don't think this is the first time this has happened with Fru's board, which is odd :/
Let us know if it has since arrived, and we can see if it's a problem with the activation emails or just a localised problem
Re: validate email - Posted By Ross (admin) on 17th Jan 09 at 10:20pm
Hi, can you let me know the username you use with frufrus service. Thanks.
Re: validate email - Posted By (¯`•Stormraven•._) (stormraven) on 18th Jan 09 at 2:18am
The username I signed up with is Stormraven
Re: validate email - Posted By Ross (admin) on 18th Jan 09 at 6:55pm
Hi,
Account validation emails (along with all other important emails) are sent via a SMTP server to try and avoid ending up in spam boxes. According to the records I've got of messages it is having trouble sending, your validation emails are on that list.
I know you use your own domain name for your email so it could be your mail server not accepting the messages for some reason, may be worth talking to your hosting company about it. My mail (SMTP) server has not yet given up trying to deliver these messages but when it does it may give some more information on why they couldn't be delivered. In the meantime, is there an alternative email which you could try?